1:"$Sreact.fragment"
2:T704,{"@context":"https://schema.org","@type":"FAQPage","mainEntity":[{"@type":"Question","name":"Is AI accurate enough to trust with our documents?","acceptedAnswer":{"@type":"Answer","text":"For extracting fields from business documents, modern models are strong but not perfect, which is why we build a confidence threshold and a review queue. Typically a large share of documents pass straight through and the remainder get a few seconds of human attention — far less work than keying in every document."}},{"@type":"Question","name":"Where does our data go?","acceptedAnswer":{"@type":"Answer","text":"That is a design decision we make with you. Options range from a commercial model provider under a business agreement with no training on your data, through to models running on infrastructure you control. Sensitive categories can be excluded from AI processing entirely."}},{"@type":"Question","name":"Can AI answer customer questions on its own?","acceptedAnswer":{"@type":"Answer","text":"It can handle repetitive, document-answerable questions well. We recommend a defined scope, a visible hand-off to a human, and no authority to make commitments about price, delivery or liability."}},{"@type":"Question","name":"Do we need AI at all?","acceptedAnswer":{"@type":"Answer","text":"Often not. If your inputs are structured and the rules are fixed, conventional automation is cheaper and more predictable. AI is worth it specifically when the input is unstructured — documents, free text, images."}},{"@type":"Question","name":"What does it cost to run?","acceptedAnswer":{"@type":"Answer","text":"AI workflows carry a per-document or per-request running cost on top of development. We estimate that from your actual volumes before you commit, so the ongoing number is known upfront."}}]}f:X
14:X
14:C
0:{"buildId":"Al_yH0nozFsdUPKsBZmuh","data":[{"rsc":["$","$1","c",{"children":[[[["$","script","0",{"type":"application/ld+json","dangerouslySetInnerHTML":{"__html":"{\"@context\":\"https://schema.org\",\"@type\":\"BreadcrumbList\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https://www.silvershark.com.my/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Services\",\"item\":\"https://www.silvershark.com.my/services\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"AI Automation\",\"item\":\"https://www.silvershark.com.my/services/ai-automation\"}]}"}}],["$","script","1",{"type":"application/ld+json","dangerouslySetInnerHTML":{"__html":"{\"@context\":\"https://schema.org\",\"@type\":\"Service\",\"name\":\"AI Automation\",\"description\":\"Practical AI automation in Malaysia: invoice and document extraction, email classification and internal knowledge search, with human review built in.\",\"url\":\"https://www.silvershark.com.my/services/ai-automation\",\"serviceType\":\"AI Automation\",\"provider\":{\"@id\":\"https://www.silvershark.com.my/#organization\"},\"areaServed\":{\"@type\":\"Country\",\"name\":\"Malaysia\"}}"}}],["$","script","2",{"type":"application/ld+json","dangerouslySetInnerHTML":{"__html":"$2"}}]],["$","section",null,{"className":"relative isolate overflow-hidden border-b border-edge bg-abyss pt-[calc(var(--header-h)+2.5rem)] pb-14 sm:pb-20 lg:pt-[calc(var(--header-h)+4rem)]","children":[["$","div",null,{"aria-hidden":true,"className":"pointer-events-none absolute inset-0 -z-10","children":[["$","div",null,{"className":"page-hero-photo absolute inset-0"}],["$","div",null,{"className":"field-grid field-mask absolute inset-0 opacity-45"}]]}],"$L3"]}],"$L4","$L5","$L6","$L7","$L8","$L9","$La","$Lb"],["$Lc"],"$Ld"]}],"isPartial":"$@e","staleTime":"$f","varyParams":null},{"rsc":"$L10","isPartial":"$@11","staleTime":"$f","varyParams":null},{"rsc":"$L12","isPartial":"$@13","staleTime":"$f","varyParams":"$14"},{"rsc":"$L15","isPartial":"$@16","staleTime":"$f","varyParams":"$14"}],"isUpgradeableISRFallback":false,"a":"$@17","rootVaryParams":null,"needsRuntimeRequest":"$@18"}
19:I[22016,["/_next/static/chunks/238f5-k2_z8v5.js","/_next/static/chunks/3bh0eus2psr7s.js","/_next/static/chunks/0wvhk94xdhsnj.js"],""]
1a:I[5014,["/_next/static/chunks/238f5-k2_z8v5.js","/_next/static/chunks/3bh0eus2psr7s.js","/_next/static/chunks/0wvhk94xdhsnj.js"],"default"]
1b:I[73195,["/_next/static/chunks/238f5-k2_z8v5.js","/_next/static/chunks/3bh0eus2psr7s.js","/_next/static/chunks/0wvhk94xdhsnj.js"],"Reveal"]
22:I[97367,["/_next/static/chunks/3fntmmi971322.js"],"OutletBoundary"]
23:"$Sreact.suspense"
25:I[97367,["/_next/static/chunks/3fntmmi971322.js"],"ViewportBoundary"]
26:I[97367,["/_next/static/chunks/3fntmmi971322.js"],"MetadataBoundary"]
27:I[27201,["/_next/static/chunks/3fntmmi971322.js"],"IconMark"]
28:I[39756,["/_next/static/chunks/3fntmmi971322.js"],"default"]
29:I[37457,["/_next/static/chunks/3fntmmi971322.js"],"default"]
3:["$","div",null,{"className":"mx-auto w-full px-5 sm:px-8 lg:px-10 max-w-wide","children":[["$","nav",null,{"aria-label":"Breadcrumb","className":"label-mono mb-8","children":["$","ol",null,{"className":"flex flex-wrap items-center gap-x-2 gap-y-1 text-steel","children":[["$","li","/",{"className":"flex items-center gap-2","children":[null,["$","$L19",null,{"href":"/","className":"transition-colors hover:text-signal","children":"Home"}]]}],["$","li","/services",{"className":"flex items-center gap-2","children":[["$","$L1a",null,{"iconNode":[["path",{"d":"m9 18 6-6-6-6","key":"mthhwq"}]],"className":"lucide-chevron-right size-3 text-slate","aria-hidden":true}],["$","$L19",null,{"href":"/services","className":"transition-colors hover:text-signal","children":"Services"}]]}],["$","li","/services/ai-automation",{"className":"flex items-center gap-2","children":[["$","$L1a",null,{"iconNode":"$3:props:children:0:props:children:props:children:1:props:children:0:props:iconNode","className":"lucide-chevron-right size-3 text-slate","aria-hidden":true}],["$","span",null,{"aria-current":"page","className":"text-silver","children":"AI Automation"}]]}]]}]}],["$","div",null,{"className":"grid gap-10 lg:grid-cols-[minmax(0,1.25fr)_minmax(0,0.75fr)] lg:gap-16","children":[["$","div",null,{"children":[["$","p",null,{"className":"label-mono flex items-center gap-2.5 text-signal","children":[["$","span",null,{"aria-hidden":true,"className":"size-1.5 bg-signal"}],"Service 03"]}],["$","h1",null,{"className":"mt-5 max-w-[20ch] text-[2.3rem] leading-[1.04] sm:text-5xl lg:text-[3.5rem]","children":"Practical AI for real business workflows"}],["$","p",null,{"className":"mt-6 max-w-[62ch] text-lg leading-relaxed text-silver","children":"AI is genuinely good at a narrow set of things: reading unstructured documents, classifying text, summarising, and finding relevant information in a pile of it. Those happen to be tasks that consume a lot of office time. We build AI into workflows where it earns its place, with a human checking the output wherever the cost of being wrong is real."}],"$undefined"]}],["$","div",null,{"className":"lg:pt-2","children":["$","dl",null,{"className":"border border-edge bg-hull","children":[["$","div",null,{"className":"border-b border-edge p-5","children":[["$","dt",null,{"className":"label-mono text-friction","children":"The problem"}],["$","dd",null,{"className":"mt-2 text-[0.9375rem] leading-relaxed text-steel","children":"Documents arrive as PDFs, scans and emails, and somebody has to read every one and type the contents into a system."}]]}],["$","div",null,{"className":"border-b border-edge p-5","children":[["$","dt",null,{"className":"label-mono text-slate","children":"What we do"}],["$","dd",null,{"className":"mt-2 text-[0.9375rem] leading-relaxed text-steel","children":"We build extraction, classification and knowledge workflows that do the reading, then route anything uncertain to a person for confirmation."}]]}],["$","div",null,{"className":"p-5","children":[["$","dt",null,{"className":"label-mono text-signal","children":"Business value"}],["$","dd",null,{"className":"mt-2 text-[0.9375rem] leading-relaxed text-silver","children":"Document handling that scales without more headcount, with a review step so accuracy stays under your control."}]]}]]}]}]]}]]}]
4:["$","section",null,{"className":"relative isolate bg-hull py-20 sm:py-28 lg:py-32","children":[["$","div",null,{"aria-hidden":true,"className":"pointer-events-none absolute inset-0 overflow-hidden","children":["$","div",null,{"className":"mx-auto h-full max-w-content px-5 sm:px-8 lg:px-10","children":["$","div",null,{"className":"relative h-full","children":[["$","span",null,{"className":"absolute inset-y-0 left-0 w-px bg-linear-to-b from-transparent via-edge to-transparent"}],["$","span",null,{"className":"absolute inset-y-0 right-0 w-px bg-linear-to-b from-transparent via-edge to-transparent"}]]}]}]}],["$","div",null,{"className":"mx-auto w-full px-5 sm:px-8 lg:px-10 max-w-content relative","children":["$","div",null,{"className":"grid gap-10 lg:grid-cols-[minmax(0,0.6fr)_minmax(0,1.4fr)] lg:gap-16","children":[["$","div",null,{"className":"flex flex-col gap-5 lg:sticky lg:top-28 lg:self-start","children":[["$","div",null,{"className":"label-mono flex items-center gap-2.5 text-signal","children":[["$","span",null,{"aria-hidden":true,"className":"size-1.5 shrink-0 bg-signal"}],null,["$","span",null,{"children":"What it is"}]]}],["$","h2",null,{"className":"text-3xl sm:text-4xl max-w-[22ch]","children":"Understanding ai automation"}],null,"$undefined"]}],["$","div",null,{"className":"space-y-5 text-[1.0625rem] leading-relaxed text-steel","children":[["$","p","AI automation means using language and v",{"className":"max-w-[68ch]","children":"AI automation means using language and vision models as one component inside a normal software workflow — not as the whole product. The model does the part traditional code is bad at, such as reading a supplier invoice that has a different layout every time. The surrounding system does everything else: validation, storage, business rules, audit trail."}],["$","p","This distinction matters, because it is ",{"className":"max-w-[68ch]","children":"This distinction matters, because it is what makes AI safe to deploy in operations. A model on its own gives you a plausible answer with no accountability. A model inside a designed workflow gives you an answer, a confidence signal, the source it came from, and a queue where a human confirms anything below the threshold."}],["$","p","We are deliberately conservative about w",{"className":"max-w-[68ch]","children":"We are deliberately conservative about where AI belongs. If a task has fixed rules, ordinary automation is cheaper, faster and more reliable, and we will build that instead."}]]}]]}]}]]}]
5:["$","section",null,{"className":"relative isolate bg-abyss py-16 sm:py-24","children":[null,["$","div",null,{"className":"mx-auto w-full px-5 sm:px-8 lg:px-10 max-w-content relative","children":["$","div",null,{"className":"grid gap-10 lg:grid-cols-[minmax(0,0.6fr)_minmax(0,1.4fr)] lg:gap-16","children":[["$","div",null,{"className":"flex flex-col gap-5","children":[["$","div",null,{"className":"label-mono flex items-center gap-2.5 text-signal","children":[["$","span",null,{"aria-hidden":true,"className":"size-1.5 shrink-0 bg-signal"}],null,["$","span",null,{"children":"Who it is for"}]]}],["$","h2",null,{"className":"text-3xl sm:text-4xl max-w-[22ch]","children":"Signals this applies to you"}],null,"$undefined"]}],["$","ul",null,{"className":"grid gap-px self-start border border-edge bg-edge sm:grid-cols-2","children":[["$","li","Finance and procurement teams keying in supplier documents",{"className":"flex items-start gap-3 bg-abyss p-5","children":[["$","span",null,{"aria-hidden":true,"className":"mt-2 size-1.5 shrink-0 bg-friction"}],["$","span",null,{"className":"text-[0.9375rem] leading-relaxed text-steel","children":"Finance and procurement teams keying in supplier documents"}]]}],["$","li","Businesses with a shared inbox that several people manually sort",{"className":"flex items-start gap-3 bg-abyss p-5","children":[["$","span",null,{"aria-hidden":true,"className":"mt-2 size-1.5 shrink-0 bg-friction"}],["$","span",null,{"className":"text-[0.9375rem] leading-relaxed text-steel","children":"Businesses with a shared inbox that several people manually sort"}]]}],["$","li","Companies whose knowledge lives in hundreds of documents nobody can find",{"className":"flex items-start gap-3 bg-abyss p-5","children":[["$","span",null,{"aria-hidden":true,"className":"mt-2 size-1.5 shrink-0 bg-friction"}],["$","span",null,{"className":"text-[0.9375rem] leading-relaxed text-steel","children":"Companies whose knowledge lives in hundreds of documents nobody can find"}]]}],["$","li","Support teams answering the same questions from the same policy documents",{"className":"flex items-start gap-3 bg-abyss p-5","children":[["$","span",null,{"aria-hidden":true,"className":"mt-2 size-1.5 shrink-0 bg-friction"}],["$","span",null,{"className":"text-[0.9375rem] leading-relaxed text-steel","children":"Support teams answering the same questions from the same policy documents"}]]}]]}]]}]}]]}]
6:["$","section",null,{"className":"relative isolate bg-hull py-20 sm:py-28 lg:py-32","children":[["$","div",null,{"aria-hidden":true,"className":"pointer-events-none absolute inset-0 overflow-hidden","children":["$","div",null,{"className":"mx-auto h-full max-w-content px-5 sm:px-8 lg:px-10","children":["$","div",null,{"className":"relative h-full","children":[["$","span",null,{"className":"absolute inset-y-0 left-0 w-px bg-linear-to-b from-transparent via-edge to-transparent"}],["$","span",null,{"className":"absolute inset-y-0 right-0 w-px bg-linear-to-b from-transparent via-edge to-transparent"}]]}]}]}],["$","div",null,{"className":"mx-auto w-full px-5 sm:px-8 lg:px-10 max-w-content relative","children":[["$","div",null,{"className":"flex flex-col gap-5 max-w-3xl","children":[["$","div",null,{"className":"label-mono flex items-center gap-2.5 text-signal","children":[["$","span",null,{"aria-hidden":true,"className":"size-1.5 shrink-0 bg-signal"}],null,["$","span",null,{"children":"Capability"}]]}],["$","h2",null,{"className":"text-3xl sm:text-4xl max-w-[22ch]","children":"What Silver Shark can build"}],["$","p",null,{"className":"max-w-[62ch] text-lg text-steel","children":"Concrete deliverables rather than categories. Most projects combine several of these."}],"$undefined"]}],["$","div",null,{"className":"mt-12 grid gap-px border border-edge bg-edge sm:grid-cols-2","children":[["$","$L1b","Invoice & document data extraction",{"delay":0,"className":"bg-hull p-6 sm:p-7","children":[["$","div",null,{"className":"flex items-baseline gap-3","children":[["$","span",null,{"className":"label-mono text-slate","children":"01"}],["$","h3",null,{"className":"text-lg","children":"Invoice & document data extraction"}]]}],["$","p",null,{"className":"mt-2.5 text-[0.9375rem] leading-relaxed text-steel","children":"Supplier invoices, delivery orders, purchase orders and forms read into structured fields ready for your system, with low-confidence values flagged for review."}]]}],["$","$L1b","Document classification & routing",{"delay":35,"className":"bg-hull p-6 sm:p-7","children":[["$","div",null,{"className":"flex items-baseline gap-3","children":[["$","span",null,{"className":"label-mono text-slate","children":"02"}],["$","h3",null,{"className":"text-lg","children":"Document classification & routing"}]]}],["$","p",null,{"className":"mt-2.5 text-[0.9375rem] leading-relaxed text-steel","children":"Incoming files and emails sorted by type, customer or department and sent to the right queue automatically."}]]}],["$","$L1b","Internal knowledge search",{"delay":70,"className":"bg-hull p-6 sm:p-7","children":[["$","div",null,{"className":"flex items-baseline gap-3","children":[["$","span",null,{"className":"label-mono text-slate","children":"03"}],["$","h3",null,{"className":"text-lg","children":"Internal knowledge search"}]]}],["$","p",null,{"className":"mt-2.5 text-[0.9375rem] leading-relaxed text-steel","children":"A search assistant over your own SOPs, manuals, contracts and past quotations that answers with the source document attached."}]]}],["$","$L1b","Customer support assistants",{"delay":105,"className":"bg-hull p-6 sm:p-7","children":[["$","div",null,{"className":"flex items-baseline gap-3","children":[["$","span",null,{"className":"label-mono text-slate","children":"04"}],["$","h3",null,{"className":"text-lg","children":"Customer support assistants"}]]}],["$","p",null,{"className":"mt-2.5 text-[0.9375rem] leading-relaxed text-steel","children":"A first-line assistant grounded in your real product and policy documents, with a clear hand-off to a human when it is out of its depth."}]]}],["$","$L1b","Email classification & triage",{"delay":140,"className":"bg-hull p-6 sm:p-7","children":[["$","div",null,{"className":"flex items-baseline gap-3","children":[["$","span",null,{"className":"label-mono text-slate","children":"05"}],["$","h3",null,{"className":"text-lg","children":"Email classification & triage"}]]}],["$","p",null,{"className":"mt-2.5 text-[0.9375rem] leading-relaxed text-steel","children":"Shared inboxes sorted by intent — enquiry, complaint, order, payment advice — so each one reaches the right person without manual sorting."}]]}],"$L1c","$L1d","$L1e"]}],null]}]]}]
7:["$","section",null,{"className":"relative isolate bg-abyss py-20 sm:py-28 lg:py-32","children":[null,["$","div",null,{"className":"mx-auto w-full px-5 sm:px-8 lg:px-10 max-w-content relative","children":["$","div",null,{"className":"grid gap-10 lg:grid-cols-[minmax(0,0.6fr)_minmax(0,1.4fr)] lg:gap-16","children":[["$","div",null,{"className":"flex flex-col gap-5 lg:sticky lg:top-28 lg:self-start","children":[["$","div",null,{"className":"label-mono flex items-center gap-2.5 text-signal","children":[["$","span",null,{"aria-hidden":true,"className":"size-1.5 shrink-0 bg-signal"}],null,["$","span",null,{"children":"Our approach"}]]}],["$","h2",null,{"className":"text-3xl sm:text-4xl max-w-[22ch]","children":"How the work runs"}],["$","p",null,{"className":"max-w-[62ch] text-lg text-steel","children":"Specific to this service — the general delivery sequence is on every project."}],"$undefined"]}],["$","ol",null,{"className":"border-t border-edge","children":[["$","$L1b","Establish the accuracy bar first",{"as":"li","delay":0,"className":"border-b border-edge py-6","children":[["$","div",null,{"className":"flex items-baseline gap-4","children":[["$","span",null,{"className":"label-mono text-signal","children":"01"}],["$","h3",null,{"className":"text-lg","children":"Establish the accuracy bar first"}]]}],["$","p",null,{"className":"mt-2.5 max-w-[66ch] pl-9 text-[0.9375rem] leading-relaxed text-steel","children":"Before building, we agree what accuracy is required and what a mistake costs. That determines whether a workflow can run unattended, needs sampling, or needs every output confirmed."}]]}],["$","$L1b","Ground the model in your data",{"as":"li","delay":40,"className":"border-b border-edge py-6","children":[["$","div",null,{"className":"flex items-baseline gap-4","children":[["$","span",null,{"className":"label-mono text-signal","children":"02"}],["$","h3",null,{"className":"text-lg","children":"Ground the model in your data"}]]}],["$","p",null,{"className":"mt-2.5 max-w-[66ch] pl-9 text-[0.9375rem] leading-relaxed text-steel","children":"For knowledge and support use cases, answers are generated from your own documents and cite them, which limits invention and lets a reader verify the source."}]]}],["$","$L1b","Design the review step as a real interface",{"as":"li","delay":80,"className":"border-b border-edge py-6","children":[["$","div",null,{"className":"flex items-baseline gap-4","children":[["$","span",null,{"className":"label-mono text-signal","children":"03"}],["$","h3",null,{"className":"text-lg","children":"Design the review step as a real interface"}]]}],["$","p",null,{"className":"mt-2.5 max-w-[66ch] pl-9 text-[0.9375rem] leading-relaxed text-steel","children":"The human check must be faster than doing the task manually or the whole thing fails. Review screens get the same design attention as the rest of the system."}]]}],["$","$L1b","Measure it against reality",{"as":"li","delay":120,"className":"border-b border-edge py-6","children":[["$","div",null,{"className":"flex items-baseline gap-4","children":[["$","span",null,{"className":"label-mono text-signal","children":"04"}],["$","h3",null,{"className":"text-lg","children":"Measure it against reality"}]]}],["$","p",null,{"className":"mt-2.5 max-w-[66ch] pl-9 text-[0.9375rem] leading-relaxed text-steel","children":"We test against a set of your real documents, not curated samples, and report the actual pass rate before anything goes live."}]]}]]}]]}]}]]}]
8:["$","section",null,{"className":"relative isolate bg-hull py-16 sm:py-24","children":[["$","div",null,{"aria-hidden":true,"className":"pointer-events-none absolute inset-0 overflow-hidden","children":["$","div",null,{"className":"mx-auto h-full max-w-content px-5 sm:px-8 lg:px-10","children":["$","div",null,{"className":"relative h-full","children":[["$","span",null,{"className":"absolute inset-y-0 left-0 w-px bg-linear-to-b from-transparent via-edge to-transparent"}],["$","span",null,{"className":"absolute inset-y-0 right-0 w-px bg-linear-to-b from-transparent via-edge to-transparent"}]]}]}]}],["$","div",null,{"className":"mx-auto w-full px-5 sm:px-8 lg:px-10 max-w-content relative","children":[["$","div",null,{"className":"flex flex-col gap-6 sm:flex-row sm:items-end sm:justify-between","children":[["$","div",null,{"className":"flex flex-col gap-5 max-w-xl","children":[["$","div",null,{"className":"label-mono flex items-center gap-2.5 text-signal","children":[["$","span",null,{"aria-hidden":true,"className":"size-1.5 shrink-0 bg-signal"}],null,["$","span",null,{"children":"Delivery"}]]}],["$","h2",null,{"className":"text-3xl sm:text-4xl max-w-[22ch]","children":"The sequence every project follows"}],null,"$undefined"]}],["$","$L19",null,{"href":"/about#process","className":"label-mono inline-flex items-center gap-2 text-signal transition-colors hover:text-signal-bright","children":["How we work in detail",["$","$L1a",null,{"iconNode":[["path",{"d":"M7 7h10v10","key":"1tivn9"}],["path",{"d":"M7 17 17 7","key":"1vkiza"}]],"className":"lucide-arrow-up-right size-3.5","aria-hidden":true}]]}]]}],["$","ol",null,{"className":"mt-8 grid gap-px border border-edge bg-edge sm:grid-cols-2 lg:grid-cols-4","children":[["$","li","01",{"className":"bg-hull p-5","children":[["$","span",null,{"className":"label-mono text-slate","children":"01"}],["$","h3",null,{"className":"mt-2 text-base font-semibold text-chrome","children":"Discover"}],["$","p",null,{"className":"mt-1.5 text-sm leading-relaxed text-steel","children":"Understand the operation before discussing technology."}]]}],["$","li","02",{"className":"bg-hull p-5","children":[["$","span",null,{"className":"label-mono text-slate","children":"02"}],["$","h3",null,{"className":"mt-2 text-base font-semibold text-chrome","children":"Analyse"}],["$","p",null,{"className":"mt-1.5 text-sm leading-relaxed text-steel","children":"Decide what should be removed, automated or built."}]]}],["$","li","03",{"className":"bg-hull p-5","children":[["$","span",null,{"className":"label-mono text-slate","children":"03"}],["$","h3",null,{"className":"mt-2 text-base font-semibold text-chrome","children":"Design"}],["$","p",null,{"className":"mt-1.5 text-sm leading-relaxed text-steel","children":"Design the data model and the screens people will live in."}]]}],["$","li","04",{"className":"bg-hull p-5","children":[["$","span",null,{"className":"label-mono text-slate","children":"04"}],["$","h3",null,{"className":"mt-2 text-base font-semibold text-chrome","children":"Build"}],["$","p",null,{"className":"mt-1.5 text-sm leading-relaxed text-steel","children":"Build the core in usable stages."}]]}],["$","li","05",{"className":"bg-hull p-5","children":[["$","span",null,{"className":"label-mono text-slate","children":"05"}],["$","h3",null,{"className":"mt-2 text-base font-semibold text-chrome","children":"Integrate"}],["$","p",null,{"className":"mt-1.5 text-sm leading-relaxed text-steel","children":"Connect the system to everything else that holds the truth."}]]}],["$","li","06",{"className":"bg-hull p-5","children":[["$","span",null,{"className":"label-mono text-slate","children":"06"}],["$","h3",null,{"className":"mt-2 text-base font-semibold text-chrome","children":"Test"}],["$","p",null,{"className":"mt-1.5 text-sm leading-relaxed text-steel","children":"Test with your data and your awkward cases."}]]}],["$","li","07",{"className":"bg-hull p-5","children":[["$","span",null,{"className":"label-mono text-slate","children":"07"}],["$","h3",null,{"className":"mt-2 text-base font-semibold text-chrome","children":"Launch"}],["$","p",null,{"className":"mt-1.5 text-sm leading-relaxed text-steel","children":"Go live in a controlled, reversible way."}]]}],"$L1f"]}]]}]]}]
9:["$","section",null,{"id":"faq","className":"relative isolate bg-abyss py-20 sm:py-28 lg:py-32","children":[null,["$","div",null,{"className":"mx-auto w-full px-5 sm:px-8 lg:px-10 max-w-content relative","children":["$","div",null,{"className":"grid gap-10 lg:grid-cols-[minmax(0,0.7fr)_minmax(0,1.3fr)] lg:gap-16","children":[["$","div",null,{"className":"flex flex-col gap-5 lg:sticky lg:top-28 lg:self-start","children":[["$","div",null,{"className":"label-mono flex items-center gap-2.5 text-signal","children":[["$","span",null,{"aria-hidden":true,"className":"size-1.5 shrink-0 bg-signal"}],null,["$","span",null,{"children":"Questions"}]]}],["$","h2",null,{"id":"faq-heading","className":"text-3xl sm:text-4xl max-w-[22ch]","children":"AI Automation — common questions"}],null,"$undefined"]}],["$","div",null,{"className":"border-t border-edge","aria-labelledby":"faq-heading","children":[["$","details","Is AI accurate enough to trust with our documents?",{"className":"group border-b border-edge","children":[["$","summary",null,{"className":"flex cursor-pointer list-none items-start justify-between gap-6 py-5 text-left text-base font-medium text-chrome transition-colors hover:text-signal sm:text-lg [&::-webkit-details-marker]:hidden","children":[["$","span",null,{"className":"font-display tracking-tight","children":"Is AI accurate enough to trust with our documents?"}],["$","$L1a",null,{"iconNode":[["path",{"d":"M5 12h14","key":"1ays0h"}],["path",{"d":"M12 5v14","key":"s699le"}]],"className":"lucide-plus mt-1 size-4 shrink-0 text-steel transition-transform duration-300 ease-out-quint group-open:rotate-45 group-open:text-signal","aria-hidden":true}]]}],["$","p",null,{"className":"max-w-[70ch] pb-6 text-steel","children":"For extracting fields from business documents, modern models are strong but not perfect, which is why we build a confidence threshold and a review queue. Typically a large share of documents pass straight through and the remainder get a few seconds of human attention — far less work than keying in every document."}]]}],["$","details","Where does our data go?",{"className":"group border-b border-edge","children":[["$","summary",null,{"className":"flex cursor-pointer list-none items-start justify-between gap-6 py-5 text-left text-base font-medium text-chrome transition-colors hover:text-signal sm:text-lg [&::-webkit-details-marker]:hidden","children":[["$","span",null,{"className":"font-display tracking-tight","children":"Where does our data go?"}],["$","$L1a",null,{"iconNode":"$9:props:children:1:props:children:props:children:1:props:children:0:props:children:0:props:children:1:props:iconNode","className":"lucide-plus mt-1 size-4 shrink-0 text-steel transition-transform duration-300 ease-out-quint group-open:rotate-45 group-open:text-signal","aria-hidden":true}]]}],["$","p",null,{"className":"max-w-[70ch] pb-6 text-steel","children":"That is a design decision we make with you. Options range from a commercial model provider under a business agreement with no training on your data, through to models running on infrastructure you control. Sensitive categories can be excluded from AI processing entirely."}]]}],["$","details","Can AI answer customer questions on its own?",{"className":"group border-b border-edge","children":[["$","summary",null,{"className":"flex cursor-pointer list-none items-start justify-between gap-6 py-5 text-left text-base font-medium text-chrome transition-colors hover:text-signal sm:text-lg [&::-webkit-details-marker]:hidden","children":[["$","span",null,{"className":"font-display tracking-tight","children":"Can AI answer customer questions on its own?"}],["$","$L1a",null,{"iconNode":"$9:props:children:1:props:children:props:children:1:props:children:0:props:children:0:props:children:1:props:iconNode","className":"lucide-plus mt-1 size-4 shrink-0 text-steel transition-transform duration-300 ease-out-quint group-open:rotate-45 group-open:text-signal","aria-hidden":true}]]}],["$","p",null,{"className":"max-w-[70ch] pb-6 text-steel","children":"It can handle repetitive, document-answerable questions well. We recommend a defined scope, a visible hand-off to a human, and no authority to make commitments about price, delivery or liability."}]]}],"$L20","$L21"]}]]}]}]]}]
a:["$","section",null,{"className":"relative isolate bg-hull py-16 sm:py-24","children":[["$","div",null,{"aria-hidden":true,"className":"pointer-events-none absolute inset-0 overflow-hidden","children":["$","div",null,{"className":"mx-auto h-full max-w-content px-5 sm:px-8 lg:px-10","children":["$","div",null,{"className":"relative h-full","children":[["$","span",null,{"className":"absolute inset-y-0 left-0 w-px bg-linear-to-b from-transparent via-edge to-transparent"}],["$","span",null,{"className":"absolute inset-y-0 right-0 w-px bg-linear-to-b from-transparent via-edge to-transparent"}]]}]}]}],["$","div",null,{"className":"mx-auto w-full px-5 sm:px-8 lg:px-10 max-w-content relative","children":[["$","div",null,{"className":"flex flex-col gap-5","children":[["$","div",null,{"className":"label-mono flex items-center gap-2.5 text-signal","children":[["$","span",null,{"aria-hidden":true,"className":"size-1.5 shrink-0 bg-signal"}],null,["$","span",null,{"children":"Related"}]]}],["$","h2",null,{"className":"text-3xl sm:text-4xl max-w-[22ch]","children":"Services that usually come with this"}],null,"$undefined"]}],["$","div",null,{"className":"mt-8 grid gap-px border border-edge bg-edge sm:grid-cols-3","children":[["$","$L19","business-automation",{"href":"/services/business-automation","className":"group bg-hull p-6 transition-colors duration-300 hover:bg-panel","children":[["$","div",null,{"className":"flex items-center justify-between","children":[["$","$L1a",null,{"iconNode":[["rect",{"width":"8","height":"8","x":"3","y":"3","rx":"2","key":"by2w9f"}],["path",{"d":"M7 11v4a2 2 0 0 0 2 2h4","key":"xkn7yn"}],["rect",{"width":"8","height":"8","x":"13","y":"13","rx":"2","key":"1cgmvn"}]],"className":"lucide-workflow size-5 text-steel","aria-hidden":true,"strokeWidth":1.5}],["$","span",null,{"className":"label-mono text-slate","children":"02"}]]}],["$","h3",null,{"className":"mt-5 text-lg text-chrome","children":"Business Process Automation"}],["$","p",null,{"className":"mt-2 text-[0.9375rem] leading-relaxed text-steel","children":"Remove the work your team repeats every single day."}]]}],["$","$L19","system-integration",{"href":"/services/system-integration","className":"group bg-hull p-6 transition-colors duration-300 hover:bg-panel","children":[["$","div",null,{"className":"flex items-center justify-between","children":[["$","$L1a",null,{"iconNode":[["path",{"d":"m10.586 5.414-5.172 5.172","key":"4mc350"}],["path",{"d":"m18.586 13.414-5.172 5.172","key":"8c96vv"}],["path",{"d":"M6 12h12","key":"8npq4p"}],["circle",{"cx":"12","cy":"20","r":"2","key":"144qzu"}],["circle",{"cx":"12","cy":"4","r":"2","key":"muu5ef"}],["circle",{"cx":"20","cy":"12","r":"2","key":"1xzzfp"}],["circle",{"cx":"4","cy":"12","r":"2","key":"1hvhnz"}]],"className":"lucide-waypoints size-5 text-steel","aria-hidden":true,"strokeWidth":1.5}],["$","span",null,{"className":"label-mono text-slate","children":"04"}]]}],["$","h3",null,{"className":"mt-5 text-lg text-chrome","children":"System Integration"}],["$","p",null,{"className":"mt-2 text-[0.9375rem] leading-relaxed text-steel","children":"Make your existing systems talk to each other."}]]}],["$","$L19","custom-software-development",{"href":"/services/custom-software-development","className":"group bg-hull p-6 transition-colors duration-300 hover:bg-panel","children":[["$","div",null,{"className":"flex items-center justify-between","children":[["$","$L1a",null,{"iconNode":[["path",{"d":"M10 22V7a1 1 0 0 0-1-1H4a2 2 0 0 0-2 2v12a2 2 0 0 0 2 2h12a2 2 0 0 0 2-2v-5a1 1 0 0 0-1-1H2","key":"1ah6g2"}],["rect",{"x":"14","y":"2","width":"8","height":"8","rx":"1","key":"88lufb"}]],"className":"lucide-blocks size-5 text-steel","aria-hidden":true,"strokeWidth":1.5}],["$","span",null,{"className":"label-mono text-slate","children":"01"}]]}],["$","h3",null,{"className":"mt-5 text-lg text-chrome","children":"Custom Software Development"}],["$","p",null,{"className":"mt-2 text-[0.9375rem] leading-relaxed text-steel","children":"Systems built around how your business actually works."}]]}]]}]]}]]}]
b:["$","section",null,{"className":"relative isolate overflow-hidden border-t border-edge bg-hull","children":[["$","div",null,{"aria-hidden":true,"className":"pointer-events-none absolute inset-0 -z-10","children":[["$","div",null,{"className":"cta-photo absolute inset-0"}],["$","div",null,{"className":"field-grid field-mask absolute inset-0 opacity-50"}],["$","div",null,{"className":"absolute left-1/2 top-0 h-px w-56 -translate-x-1/2 bg-linear-to-r from-transparent via-signal to-transparent opacity-60"}]]}],["$","div",null,{"className":"mx-auto w-full px-5 sm:px-8 lg:px-10 max-w-content py-20 sm:py-28","children":["$","div",null,{"className":"max-w-3xl","children":[["$","p",null,{"className":"label-mono flex items-center gap-2.5 text-signal","children":[["$","span",null,{"aria-hidden":true,"className":"size-1.5 bg-signal"}],"Next step"]}],["$","h2",null,{"className":"mt-6 text-[2.1rem] leading-[1.06] sm:text-5xl","children":"Tell us where ai automation would help."}],["$","p",null,{"className":"mt-6 max-w-[58ch] text-lg leading-relaxed text-steel","children":"Describe the process as it runs today — including the parts that are held together by people. We will tell you what is worth building, what is worth automating, and what is worth leaving alone."}],["$","div",null,{"className":"mt-9 flex flex-col gap-3 sm:flex-row sm:items-center","children":[["$","$L19",null,{"href":"/contact","className":"group/btn relative inline-flex items-center justify-center gap-2.5 rounded-xs font-medium transition-[background-color,border-color,color,transform] duration-200 ease-signal disabled:pointer-events-none disabled:opacity-45 bg-signal text-signal-ink hover:bg-signal-bright active:translate-y-px shadow-[0_0_28px_-10px_var(--color-signal)] h-13 px-7 text-base","children":[["$","span",null,{"children":"Discuss Your Project"}],["$","$L1a",null,{"iconNode":[["path",{"d":"M5 12h14","key":"1ays0h"}],["path",{"d":"m12 5 7 7-7 7","key":"xquz4c"}]],"className":"lucide-arrow-right size-4 transition-transform duration-200 ease-signal group-hover/btn:translate-x-1","aria-hidden":true}]]}],["$","$L19",null,{"href":"/use-cases","className":"group/btn relative inline-flex items-center justify-center gap-2.5 rounded-xs font-medium transition-[background-color,border-color,color,transform] duration-200 ease-signal disabled:pointer-events-none disabled:opacity-45 border border-edge-strong bg-panel/60 text-chrome hover:border-edge-bright hover:bg-panel-hi active:translate-y-px h-13 px-7 text-base","children":[["$","span",null,{"children":"See example solutions"}],null]}]]}]]}]}]]}]
c:["$","script","script-0",{"src":"/_next/static/chunks/0wvhk94xdhsnj.js","async":true}]
d:["$","$L22",null,{"children":["$","$23",null,{"name":"Next.MetadataOutlet","children":"$@24"}]}]
10:["$","$1","h",{"children":[null,["$","$L25",null,{"children":[["$","meta","0",{"charSet":"utf-8"}],["$","meta","1",{"name":"viewport","content":"width=device-width, initial-scale=1"}],["$","meta","2",{"name":"theme-color","content":"#04070a"}],["$","meta","3",{"name":"color-scheme","content":"dark"}]]}],["$","div",null,{"hidden":true,"children":["$","$L26",null,{"children":["$","$23",null,{"name":"Next.Metadata","children":[["$","title","0",{"children":"AI Automation Services Malaysia | Silver Shark"}],["$","meta","1",{"name":"description","content":"Practical AI automation in Malaysia: invoice and document extraction, email classification and internal knowledge search, with human review built in."}],["$","meta","2",{"name":"application-name","content":"Silver Shark"}],["$","meta","3",{"name":"author","content":"Silver Shark Sdn Bhd"}],["$","meta","4",{"name":"creator","content":"Silver Shark Sdn Bhd"}],["$","meta","5",{"name":"publisher","content":"Silver Shark Sdn Bhd"}],["$","link","6",{"rel":"canonical","href":"https://www.silvershark.com.my/services/ai-automation"}],["$","meta","7",{"name":"format-detection","content":"telephone=no, address=no, email=no"}],["$","meta","8",{"property":"og:title","content":"AI Automation Services Malaysia"}],["$","meta","9",{"property":"og:description","content":"Practical AI automation in Malaysia: invoice and document extraction, email classification and internal knowledge search, with human review built in."}],["$","meta","10",{"property":"og:url","content":"https://www.silvershark.com.my/services/ai-automation"}],["$","meta","11",{"property":"og:site_name","content":"Silver Shark Sdn Bhd"}],["$","meta","12",{"property":"og:locale","content":"en_MY"}],["$","meta","13",{"property":"og:image","content":"https://www.silvershark.com.my/opengraph-image"}],["$","meta","14",{"property":"og:image:width","content":"1200"}],["$","meta","15",{"property":"og:image:height","content":"630"}],["$","meta","16",{"property":"og:image:alt","content":"Silver Shark Sdn Bhd — custom software, automation and system integration in Malaysia"}],["$","meta","17",{"property":"og:type","content":"website"}],["$","meta","18",{"name":"twitter:card","content":"summary_large_image"}],["$","meta","19",{"name":"twitter:title","content":"AI Automation Services Malaysia"}],["$","meta","20",{"name":"twitter:description","content":"Practical AI automation in Malaysia: invoice and document extraction, email classification and internal knowledge search, with human review built in."}],["$","meta","21",{"name":"twitter:image","content":"https://www.silvershark.com.my/opengraph-image"}],["$","link","22",{"rel":"icon","href":"/icon.png?icon.3lan0mcba9b_j.png","sizes":"300x300","type":"image/png"}],["$","$L27","23",{}]]}]}]}],["$","meta",null,{"name":"next-size-adjust","content":""}]]}]
12:["$","$1","c",{"children":[null,["$","$L28",null,{"parallelRouterKey":"children","template":["$","$L29",null,{}]}]]}]
15:["$","$1","c",{"children":[null,["$","$L28",null,{"parallelRouterKey":"children","template":["$","$L29",null,{}]}]]}]
18:true
1c:["$","$L1b","Summarisation",{"delay":175,"className":"bg-hull p-6 sm:p-7","children":[["$","div",null,{"className":"flex items-baseline gap-3","children":[["$","span",null,{"className":"label-mono text-slate","children":"06"}],["$","h3",null,{"className":"text-lg","children":"Summarisation"}]]}],["$","p",null,{"className":"mt-2.5 text-[0.9375rem] leading-relaxed text-steel","children":"Long threads, reports and meeting notes reduced to the decisions and actions, with the original always one click away."}]]}]
1d:["$","$L1b","Quotation assistance",{"delay":210,"className":"bg-hull p-6 sm:p-7","children":[["$","div",null,{"className":"flex items-baseline gap-3","children":[["$","span",null,{"className":"label-mono text-slate","children":"07"}],["$","h3",null,{"className":"text-lg","children":"Quotation assistance"}]]}],["$","p",null,{"className":"mt-2.5 text-[0.9375rem] leading-relaxed text-steel","children":"Draft quotations assembled from a request and your historical pricing, prepared for a person to check and send rather than sent automatically."}]]}]
1e:["$","$L1b","Human-in-the-loop review queues",{"delay":245,"className":"bg-hull p-6 sm:p-7","children":[["$","div",null,{"className":"flex items-baseline gap-3","children":[["$","span",null,{"className":"label-mono text-slate","children":"08"}],["$","h3",null,{"className":"text-lg","children":"Human-in-the-loop review queues"}]]}],["$","p",null,{"className":"mt-2.5 text-[0.9375rem] leading-relaxed text-steel","children":"The interface that makes the rest possible: confidence thresholds, side-by-side source and extracted data, one-click correction, and correction history."}]]}]
1f:["$","li","08",{"className":"bg-hull p-5","children":[["$","span",null,{"className":"label-mono text-slate","children":"08"}],["$","h3",null,{"className":"mt-2 text-base font-semibold text-chrome","children":"Support"}],["$","p",null,{"className":"mt-1.5 text-sm leading-relaxed text-steel","children":"Keep it working and keep it improving."}]]}]
20:["$","details","Do we need AI at all?",{"className":"group border-b border-edge","children":[["$","summary",null,{"className":"flex cursor-pointer list-none items-start justify-between gap-6 py-5 text-left text-base font-medium text-chrome transition-colors hover:text-signal sm:text-lg [&::-webkit-details-marker]:hidden","children":[["$","span",null,{"className":"font-display tracking-tight","children":"Do we need AI at all?"}],["$","$L1a",null,{"iconNode":"$9:props:children:1:props:children:props:children:1:props:children:0:props:children:0:props:children:1:props:iconNode","className":"lucide-plus mt-1 size-4 shrink-0 text-steel transition-transform duration-300 ease-out-quint group-open:rotate-45 group-open:text-signal","aria-hidden":true}]]}],["$","p",null,{"className":"max-w-[70ch] pb-6 text-steel","children":"Often not. If your inputs are structured and the rules are fixed, conventional automation is cheaper and more predictable. AI is worth it specifically when the input is unstructured — documents, free text, images."}]]}]
21:["$","details","What does it cost to run?",{"className":"group border-b border-edge","children":[["$","summary",null,{"className":"flex cursor-pointer list-none items-start justify-between gap-6 py-5 text-left text-base font-medium text-chrome transition-colors hover:text-signal sm:text-lg [&::-webkit-details-marker]:hidden","children":[["$","span",null,{"className":"font-display tracking-tight","children":"What does it cost to run?"}],["$","$L1a",null,{"iconNode":"$9:props:children:1:props:children:props:children:1:props:children:0:props:children:0:props:children:1:props:iconNode","className":"lucide-plus mt-1 size-4 shrink-0 text-steel transition-transform duration-300 ease-out-quint group-open:rotate-45 group-open:text-signal","aria-hidden":true}]]}],["$","p",null,{"className":"max-w-[70ch] pb-6 text-steel","children":"AI workflows carry a per-document or per-request running cost on top of development. We estimate that from your actual volumes before you commit, so the ongoing number is known upfront."}]]}]
24:null
f:300
f:C
17:0
11:"$undefined"
13:"$undefined"
16:"$undefined"
e:"$undefined"